Last updated 18 March 2026
Plain Language Summary
These Creator Terms explain what's expected of you as a Fitley creator, how you get paid, what you can and can't post, and how we handle your content and data. They supplement our Fan Terms of Service which also apply to you. We've written everything in plain English so it's easy to understand, as required by the Consumer Rights Act 2015. If anything is unclear, email us at fin@getfitley.com.
These Creator Terms of Service (the "Creator Terms") are a legal agreement between you and FITLEY LTD ("Company", "we", "us", or "our"), a company registered in England at Kingweston Road, Charlton Mackrell, Somerton, Somerset TA11 6AH.
These Creator Terms supplement and are in addition to our Fan Terms of Service (the "Fan Terms"). By accepting these Creator Terms, you confirm your continued agreement to the Fan Terms, which also apply to your use of the platform. In the event of any conflict between these Creator Terms and the Fan Terms, these Creator Terms shall prevail to the extent of the conflict.
These Creator Terms apply only to users whose creator application has been reviewed and approved by Fitley. Acceptance is completed by ticking the "I have read and agree to the Creator Terms of Service" checkbox and clicking the "I Agree" button on your first login after admin approval of your creator application.
By accepting these Creator Terms, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you do not agree with these Creator Terms, you must not use the creator features of the platform.
You can contact us by email at fin@getfitley.com or by mail to Kingweston Road, Charlton Mackrell, Somerton, Somerset TA11 6AH, England.
In these Creator Terms, unless the context otherwise requires, the following definitions apply:
Creator status on Fitley is not automatic. It is granted at Fitley's sole discretion following a creator application and approval process. We are not obliged to approve any application and may decline without providing reasons.
Fitley may revoke or suspend your creator status at any time if you breach these Creator Terms, the Fan Terms, or any applicable law. Revocation or suspension will be handled in accordance with Section 10 of these Creator Terms.
As a creator, you must maintain accurate, complete, and up-to-date profile information at all times, including your display name, biography, profile image, and any credentials or qualifications you choose to display. Misleading or false profile information is grounds for suspension or termination.
You must be at least 18 years old to apply for and hold creator status on Fitley. We verify your age as part of the application and identity verification process.
You acknowledge and agree that you are an independent content publisher. You are not an employee, worker, agent, partner, or representative of Fitley Ltd. Nothing in these Creator Terms creates an employment relationship, partnership, joint venture, or agency between you and Fitley.
You retain full intellectual property ownership of all Creator Content that you upload, publish, or make available on the Platform. Fitley does not claim ownership of your content. These Creator Terms do not transfer any intellectual property rights from you to Fitley.
By uploading Creator Content to the Platform, you grant Fitley a non-exclusive, royalty-free, worldwide licence to:
This licence does not grant Fitley the right to sell, sublicense, or use your Creator Content for purposes unrelated to the operation and promotion of the Platform without your separate written consent.
The licence granted in Section 4.2 ends when you delete the relevant Creator Content from the Platform or when your creator account is closed, subject to: (a) any data retention obligations we have under applicable law; (b) any ongoing Subscriber access that was validly purchased before deletion or closure (which will continue until the end of the Subscriber's current billing period); and (c) cached or archived copies that may persist temporarily in backup systems.
By uploading Creator Content, you represent and warrant that:
You agree to indemnify Fitley against any claims, damages, losses, or expenses arising from a breach of these warranties, as further set out in Section 11.
All Creator Content must comply with the following standards. By uploading content, you agree that your Creator Content:
Fitley reserves the right to remove any Creator Content that breaches these standards without prior notice. Repeated or serious violations may result in suspension or termination of your creator account in accordance with Section 10.
Where your activities as a creator involve providing exercise instruction, personal training, or nutrition advice, you should hold appropriate professional liability insurance. Fitley does not provide insurance cover for creators and accepts no liability for claims arising from your Creator Content.
Creator payouts are processed via Stripe Connect. Your payouts are subject to Stripe's eligibility requirements, identity verification, and payout schedule. Fitley does not hold your funds directly — funds are held and disbursed by Stripe in accordance with Stripe's terms of service.
Fitley may instruct Stripe to withhold or delay payouts in the following circumstances:
Where payouts are withheld, Fitley will notify you of the reason and the expected resolution timeline.
Before you can receive payouts, you must complete Stripe's Know Your Customer (KYC) identity verification process. This may include providing government-issued identification and proof of address. Payouts will be withheld until verification is successfully completed. Fitley may also require additional verification at any time as required by law or our compliance obligations.
If a Subscriber initiates a chargeback against a payment made to you:
As a creator on Fitley, you may have access to certain personal data of your Subscribers through the Platform (such as display names, profile information, and messaging content). In respect of this data:
You agree to indemnify and hold Fitley harmless from and against any claims, fines, penalties, damages, losses, or expenses arising from your breach of data protection law in connection with Subscriber personal data.
You are an independent content publisher. You are not an employee, worker, agent, partner, or representative of Fitley Ltd. Fitley does not direct or control the manner in which you create or publish your content.
Fitley does not vet, endorse, certify, or approve the safety, accuracy, or quality of Creator Content. Subscribers access Creator Content at their own risk, and Fitley makes no representations or warranties regarding any creator's qualifications, expertise, or the suitability of their content for any particular individual.
You are solely responsible for the accuracy, safety, legality, and appropriateness of all Creator Content you publish on the Platform. This includes ensuring that any exercise instructions, workout plans, or nutritional guidance are safe, appropriate, and clearly communicated.
You must include appropriate health and safety disclaimers with your Creator Content, particularly where it involves physical exercise. At a minimum, you should advise Subscribers to consult a healthcare professional before starting any new exercise programme and to exercise within their own physical limits.
Where applicable, you should hold appropriate professional liability insurance covering your activities as a fitness content creator. Fitley does not provide insurance cover for creators and accepts no liability for claims arising from your Creator Content.
Fitley may suspend or terminate your creator account for any of the following reasons:
Where reasonably possible, Fitley will provide advance notice before suspending or terminating your creator account, along with the reasons for the action. However, Fitley reserves the right to suspend or terminate your account immediately and without prior notice where the breach is serious, involves illegal activity, or poses a risk to the safety of other users or the integrity of the Platform.
Upon suspension or termination of your creator account:
You may close your creator account at any time by contacting us or through your account settings. Upon voluntary termination:
If your creator account has been suspended or terminated and you believe the decision was made in error, you may appeal by emailing fin@getfitley.com with details of your appeal. We will review your appeal and respond within a reasonable timeframe.
You (acting in your capacity as a business or professional content creator) agree to indemnify, defend, and hold harmless Fitley Ltd, its directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
Fitley will notify you promptly of any claim subject to indemnification and will not settle any such claim without your consent where the settlement would impose obligations on you beyond the payment of money.
These Creator Terms are governed by and construed in accordance with the laws of England and Wales.
In the event of any dispute arising out of or in connection with these Creator Terms, you and Fitley agree to first attempt to resolve the dispute through informal negotiation in good faith for a period of at least 30 days from the date written notice of the dispute is given by one party to the other.
If the dispute cannot be resolved through informal negotiation, it shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
Nothing in this section limits any rights you may have as a consumer under the Consumer Rights Act 2015 or any other applicable consumer protection legislation.
Fitley may update or amend these Creator Terms from time to time. We will provide at least 30 days' notice of any changes via email to the address associated with your account and via an in-platform notification.
Your continued use of the Platform as a creator after the effective date of the updated Creator Terms constitutes your acceptance of the changes.
If any changes materially reduce your rights or materially increase your obligations under these Creator Terms, you may terminate your creator account during the 30-day notice period in accordance with Section 10.4, and any outstanding payouts will be processed under the terms in effect at the time of termination.
Entire Agreement. These Creator Terms, together with the Fan Terms of Service and our Privacy Policy, constitute the entire agreement between you and Fitley regarding your use of the Platform as a creator. They supersede all prior agreements, representations, and understandings relating to the subject matter of these Creator Terms.
Severability. If any provision of these Creator Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
No Waiver. Fitley's failure to exercise or enforce any right or provision of these Creator Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Fitley to be effective.
Assignment. You may not assign or transfer your rights or obligations under these Creator Terms without Fitley's prior written consent. Fitley may assign its rights and obligations under these Creator Terms to any affiliate or successor in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided that the assignee agrees to be bound by these Creator Terms.
If you have any questions about these Creator Terms, please contact us:
© 2026 FITLEY LTD. All rights reserved.
Last updated 18 March 2026